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Komatsu has grown into a international giant over the previous few decades due to their expertise and strength in the field of logistics, mining, excavating and construction. By means of innovative models and technological superiority, they continue to be at the forefront of these industries.
Since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using modern design methods and superior production functionality, Komatsu has distinguished themselves through the construction of reliable and robust forklifts that customers from around the globe have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the ever-increasing demand for its goods in the North American market. To better costs and efficiencies, a contemporary plant was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and production operations.
Remaining one of the leading suppliers and manufacturers of rugged and modern forklifts in our day, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ requirements globally. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy clients along with their North American consumers.
After years of delivering customer service and maintaining relationships, Komatsu Forklift understands that meeting the customers’ needs is vital. All original product improvement at Komatsu starts first with the client. By welcoming contributions and opinions, they are able to determine customer wishes and expectations then cultivate innovative concepts and then manufacture to exceed Komatsu Engineering Principles. Assuring customers that quality is planned from the beginning and maintained through the production, service and sales processes, allows Komatsu to end up with a top-quality product from start to finish.
Komatsu engineers are specialized professionals in designing forklifts, construction equipment and heavy duty equipment. Their design ingenuity and competence assures that every new piece of equipment will endure in the toughest environments and have the capacity to survive the roughest applications. Adherence to precise engineering principles permits Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict internal quality standards all contribute to superior lift truck products. Komatsu Engineering Standards translate the contemporary and progressive expertise used in advanced mining and construction equipment into world class equipment.
The contemporary plant in Covington, Georgia has all the essential requirements for full scale manufacturing. This facility can take unprocessed steel and manipulate it by preparing, welding, and fashioning it. Once assembled and painted the forklifts are ready to leave the plant and enter the marketplace. Maintaining quality control throughout the duration of the manufacturing process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as valuable as the individuals who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated seller networks who strive to exceed expectations. Specialized in all aspects from sales, service or operating instruction, or aftermarket support, their diverse network of experienced and capable professionals are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM parts on-hand to provide the necessary service required to keep customers’ operations running fluently. Computerized, real-time access with next day transport from their highly automated supply hub is another option. The online K-Link system assists sellers with online components management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class customers rely on Komatsu forklifts in their day-to-day operations. So Komatsu focuses their attention on their national account customers allowing them to profit from an original relationship that facilitates them adapt their relationship in order to raise customer output and profits. Komatsu countrywide account customers have access to on-line components and operations support system and a inclusive fleet management program, offering the ability for Komatsu to be their total solution for any lift truck issues.
The resourceful and reliable staff members at Komatsu Forklift U.S.A., are committed to offering exceptional customer support even if it comes in the form of education, product sales, aftermarket support, and longterm maintenance. They want to make certain that the customer support offered will help their customers meet or exceed their business goals while establishing strong working partnerships in the process. Komatsu strives to identify with each of their customers’ distinctive means of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
